The QiqoChat Affiliate Program

The QiqoChat Affiliate Program

Our goal is to deliver highly engaging live events so that participants spread the word about QiqoChat to their colleagues and friends.  The best way to learn about Qiqo is to experience the surprising level of collaboration that is possible during these live events; that’s what gets participants excited and makes them want to become paying customers to host their own circles and events.

If you enjoy using Qiqo, you may want to consider joining the QiqoChat team by becoming an affiliate.  The advantage is that you earn money each time a participant in one of your events becomes a QiqoChat customer.

Once approved, you will receive 25% of the direct sales of anyone you refer, and this lasts for the entire first year that they are a QiqoChat customer.  We see this as a win-win: we get help spreading the word and you get paid–it’s that simple.

Here is the link to apply.  

New Features: Integration with Google Sheets, Eventbrite, and Constant Contact

New Features: Integration with Google Sheets, Eventbrite, and Constant Contact

We’re performing a beta test for some customers to help them integrate external services with QiqoChat.  If there is an external service you’d like to integrate, please let us know.

This week we are launching integration with Google Sheets, Eventbrite, and Constant Contact.  With these integrations, you can automatically invite anyone from your database or anyone who has registered for your Eventbrite event into a QiqoChat circle.  This gives you more flexibility with receiving payment and communicating with your participants.

Please contact us at hello@qiqochat.com if you would like to be included in the beta test of these new features.

How to Run a Great Live Event on QiqoChat

How to Run a Great Live Event on QiqoChat

Sound Quality Tips:

  • Make sure you are calling in from a quiet location so that you do not distract participants with background noise.
  • If you have a weak Internet connection and want to share your video, then dial in by phone so that your audio will not be interrupted if there is some lag in your video.
  • Ask others to make sure that you’re not speaking too far or too close to your microphone.

Screensharing: If you want to share your screen, you must use the Firefox Internet browser (screensharing with Chrome is coming soon). You will have to download this Firefox Screensharing Plugin, and then drag it onto Firefox to install it.  Screensharing takes additional bandwidth, so you might need to dial in by phone instead of using your computer microphone if you intend to share your screen.

Example script for organizers to familiarize participants with QiqoChat when the event begins:

  • “We have many people on the call today.  Please mute your phone when you are note speaking, or if you are using your computer microphone, there is a mute button on the screen.”
  • “If you would like to speak, press the red “Raise Hand” button on the left side of the page.  Go ahead and try it now.  [Wait a few seconds as people try it.]  You will be able to put your hand down by clicking the red X next to your name.  If you are on the phone but not at your computer, speak up anytime and I’ll call on you in order.”
  • You can see the notes for the main table on the right side of this page.  Go ahead and write something so that you can see how it’s done. [Wait a few seconds as people try the notes.]
  • “I’ll explain how to jump to a breakout table when it’s time.”

Example script to read participants when it’s time to head to breakout tables:

  • “Please listen to all the instructions first; they only take a few seconds.”
  • “Everyone will simply click on the table number on the left side of the screen.  If you are using your computer microphone, you browser will prompt you to turn on your microphone again.  If you are dialing in by phone, you must also press the star key.  Then you will hear the instructions to enter the table number followed by the pound sign.”
  • “I’ll read these instructions again.  If you are not sure what to do, just stand by in the main table, and I’ll point you to where you need to go after everyone else gets on their way.” [Then read instructions above again.]

You can use the collaborative notes area to have people suggest topics for the breakout tables.  It’s best to have a small number of people at each breakout table (3-5) so that everyone gets a chance to speak.  If you have more than 5 people who want to discuss a topic, consider having multiple tables with the same topic.  To label the breakout tables, click “Admin Controls” and then “Label the Breakout Tables”.

Before having people head off into breakout tables, have all participants indicate which breakout table they want to join first.  You can accomplish this by listing all table topics in the collaborative notes, and having everyone add their name near that table in the notes.  This makes the breakout process much, much simpler.  If some people are not using the web interface (just dialing in by phone), you can assign them to a breakout table by writing their name in the notes and letting them know which table you have assigned them to.

When people use their phone to jump to a new breakout table, they sometimes forget to update their screen so that they can see the breakout table notes.  If that is the case, then they will still be looking at the Main Table’s collaborative notes.  After everyone has gone to breakout tables, you can post the following message note on the Main Table Collaborative Notes:

[Put a few blank lines above.]

“You are currently looking at the notes for the main table.  You probably want to see the notes for your breakout, so click your table on the left to update your screen.”

[Put a few blank lines below to make it stand out.]

Then remove those instructions when everyone has updated their screen.

Create a Circle and Live Events

Create a Circle and Live Events

Here’s a quick walk-through for how to use QiqoChat to host interactive online events.

Step 1

Go to http://qiqochat.com/new_circle to create your circle.  Fill in the name and description of your circle:

Screen Shot 2015-04-28 at 2.17.24 PM

 

Step 2

Once you create your circle, you can schedule a live event by adding a title and description of the live event:

Screen Shot 2015-04-28 at 2.29.30 PM

Step 3

Click on your event once it’s created.  It will look like the screen below:

Screen Shot 2015-04-28 at 2.31.29 PM

Step 4

When you click “Participate Now” you will have the choice to use your telephone or your computer microphone.  Every browser is different, but here’s an example prompt that your browser will give you to connect your computer microphone:

Screen Shot 2015-04-28 at 2.33.30 PM

Step 5

Once you’re in the event, you’ll be seated at the main table.  As you can see from the image below, there are several useful features:

  • Share video (not available for Internet Explorer or Safari)
  • Share links
  • Edit the collaborative notes
  • Share your screen (firefox only)
  • Jump to a different breakout table to use the same set of tools with a different group of people
(click photo to enlarge)
(click photo to enlarge)

 

As the creator of this event, you have several additional capabilities:

  • mute/unmute all
  • mute/unmute one person
  • label the breakout tables
  • send notifications to everyone at all breakout tables
  • see the notes for all breakout tables at once

Screen Shot 2015-04-28 at 2.41.55 PM

Summary

You can see the information from this blog post as a 3-min video:

 

Now that you’ve gotten started with live events, you may be interested in this article which lists all the other tools on QiqoChat.   Have questions or suggestions?  Please drop us a note in the comment section or reach us at hello@qiqochat.com.

Chat is Back, and in a Big Way

Chat is Back, and in a Big Way

The rise of Slack has made it clear that chat is back and it’s back in a big way.  It’s a fantastic chat app that companies use for internal communication.

At QiqoChat, we’re looking do the same thing for organizations that want to use chat-like collaboration tools when their members do not work together on a regular basis.  For example, this situation applies to online communities and trade associations.

Online communities have different needs than companies.  Specifically they are looking to help their members build relationships and share knowledge whereas companies are looking to create specific work products and documents.  Different needs require different tools, however the basics of helping people connect live and in an efficient way remain the same.

AssociationsNow ran an article about this recent rise in chat applications:

It’s been about two decades since the chat room was truly in vogue, but this year could prove a turning point for chat in the private community sector. Need proof? Check the success of Slack.

Chat, especially in room form, is having a bit of a renaissance as we enter 2015. Once the territory of AOL, Gmail, and the ultra-technical users who could tell you what Internet Relay Chat (IRC) does, we’re reaching a point where the intimacy of chat could become more important than ever.

With QiqoChat we provide chat to our users so that they can engage in “collaboration escalation” which means that they can connect quickly and easily with chat and then they can arrange a video chat right there on the spot or even schedule a live audio/video event for another time.

Of course, chat for chat’s sake is not what anyone is looking for.  Fortunately Slack and QiqoChat help organizations harness chat as part of their day-to-day operations to help their members be even more productive.

What do you think about this recent rise of chat?

A 21st Century Day

A 21st Century Day

Today was quite an ordinary day, and that is what’s amazing.

Just a few short years ago, we never could have connected with as many people in as many organizations so easily.  As you can guess, we spend our days working in the software industry, which is a highly integrated ecosystem.  Many services depend on many other services, and much of the code belongs to “the commons” and is open source.  This creates a collaborative ethos which is excellent for solving problems.

Our goal with QiqoChat is to help grow this collaborative ethos in other industries where people help solve each other’s problems, because they know that even though they aren’t in need of help today, they will be in need of help from others in the community on another day.

In the software world, people share ideas and code in an open and transparent way.  Sometimes money is exchanged and sometimes reputation is “exchanged” by people writing recommendations or rating each other’s expertise or support.

Of course, professionals in other industries collaborate across organizations, but it’s almost always when there is a formal relationship set up between the two organizations.  It’s rare that people will gather, meet each other for the first time and start to solve each other’s problems unless they are all working on the same project.

For some reason, this is quite common in software.  Also, the tools that are mainstream in other industries (forums, blogs, LinkedIn groups, and email discussion lists) feel stale compared to getting live help on-demand.  These collaborative experiences are powerful and they will spread to more fields.

Today, for example, when we were writing software, we collaborated with some great people in the US, UK, and Brazil.  Using tools like StackOverflow, HackHands, and GitHub we worked with some people we had never met before.

Because the code is open source,  when we need help, we can see the individual lines of code that people suggest we use are safe, and we can immediately see if the solution they propose because the computer will compile it very quickly.  Once there’s a solution, it’s documented for others to see when they face the same problem.

With QiqoChat, we’re building one of those platforms that can help bring this type of collaboration to other industries.  Helping people help each other is the best part about this job.